IT Infrastructure Integrated Operations Guide

Problems Integrated Operations Need to Solve

True integrated operations is not simply building a centralized dashboard, but connecting infrastructure monitoring, asset and configuration data, capacity and lifecycle management, operations processes and business service relationships. Enterprises first need to establish unified monitoring capabilities covering servers, storage, network, security devices, power distribution, environment control, operating systems, virtualization, cloud resources, databases and applications.

Typical Manifestations of Tool Silos

• Scattered monitoring tools, alerts difficult to correlate,Inaccurate asset data, configuration inconsistent with field,Unclear business impact, difficult fault location,Non-standardized ops processes, low response efficiency

Four Core Capabilities

• Unified monitoring: covering servers, storage, network, environment, OS, virtualization, cloud, database and applications,Asset management: continuous discovery of device configuration, cabinet location, maintenance status and change history,Capacity planning: from empty U positions to real carrying capacity assessment,Business service capability: establishing relationships between infrastructure resources and business services

Phased Implementation Roadmap

This e-book introduces four core capabilities of IT infrastructure integrated operations and provides a phased construction roadmap from visibility, connection, optimization to intelligence. You will learn how to establish a trusted infrastructure data baseline, how to integrate monitoring, CMDB and ITSM, how to use real operational data for capacity and lifecycle management, and how to improve fault handling efficiency through business topology, root cause analysis and impact analysis.

How CloudSino Builds Integrated Operations System

CloudSino connects physical infrastructure, software and cloud resources, operations processes and business services through DCOS, iDCOS and SmartBSM. DCOS provides hardware component-level monitoring, asset management, energy consumption and capacity analysis. iDCOS handles CMDB, ITSM, process and automation management. SmartBSM further provides business topology, root cause investigation and business impact analysis.